Property Management

Property Management Made Simple

At Keystep Properties, we specialise in stress-free property management for landlords across the North West. Whether you own a single buy-to-let or a growing portfolio, our hands-on approach takes the hassle out of lettings while maximising your returns. From tenant find services to full property management, we tailor our support to your goals – with no hidden fees, just clear results.

Why Choose Keystep Properties for Property Management?

Owning a rental property should be a rewarding investment – not a second job. Yet for many landlords, chasing late rent, organising repairs, and staying compliant with legislation can be overwhelming. That’s where we come in.

We manage properties as if they were our own, combining professional lettings expertise with a down-to-earth, transparent approach. Our goal is simple: to protect your property, keep your tenants happy, and ensure your income is consistent.

Property Management Made Simple
how we MANAGE PROPERTY

Here’s how we do it:

  • Lettings and tenant sourcing – We market your property across major platforms, carry out rigorous tenant referencing, and handle all onboarding paperwork.
  • Rent collection and accounting – You’ll receive monthly statements, prompt rent transfers, and arrears management if needed.
  • Maintenance coordination – We work with trusted local contractors and always seek your approval before any major work.
  • Legal compliance – From gas safety certificates to right-to-rent checks, we help you stay fully compliant with current legislation.
  • Regular inspections – We schedule routine property visits to catch issues early and provide condition reports.
  • 24/7 tenant support – Tenants can report issues via our online portal or contact our team, reducing stress on your end.

In short, we provide end-to-end property management designed to save you time, reduce risk, and improve profitability.

What Sets Our Property Management Service Apart?

We understand there are plenty of property management companies out there. But landlords who switch to Keystep often tell us the same thing: they wish they’d found us sooner. Here’s what makes our service different:

Transparent Pricing

We’re open and honest about our fees. There are no surprise costs, no admin add-ons, and no vague small print. You can view our full service package breakdown here, or contact us for a tailored quote based on your property type and portfolio size.

Personal Service

We’re a small, dedicated team – not a faceless call centre. You’ll have a direct point of contact who understands your property, your tenants, and your preferences. We respond quickly and proactively, building lasting relationships with our landlords.

Flexible Options

Need help with tenant find only? Want us to take over from a poor previous agent? Looking for block management or HMO oversight? We offer flexible solutions that grow with you. Our services are ideal for hands-off landlords, expat property owners, and those scaling their portfolios.

Local Knowledge

We know the North West rental market inside out. From realistic rental valuations to understanding what tenants are really looking for, we help you stay ahead of local trends and avoid costly void periods.

who we work with

Who We Work With

We work with a wide range of landlords, including:

  • First-time landlords looking for guidance and reliable management
  • Accidental landlords who have inherited property or moved abroad
  • Portfolio landlords with multiple residential properties
  • Investors with HMOs or student lets
  • Developers and landlords transitioning from short-term lets to long-term rental income

Whatever your situation, we adapt to your needs and provide straightforward, practical advice.

Our Property Management Packages

We offer two core packages, but we’re happy to customise them based on your requirements:

Let Only Service

This package is ideal for landlords who want help securing a great tenant but plan to manage the property themselves.

Includes:

  • Market appraisal and rental valuation
  • Professional photography and listings on major portals
  • Accompanied viewings and feedback
  • Comprehensive tenant referencing
  • Tenancy agreement preparation
  • Deposit registration with a government-approved scheme
  • First month’s rent collection

Fully Managed Service

Perfect for landlords who want complete peace of mind. We’ll handle everything, so you don’t have to lift a finger.

Includes everything in the Let Only package, plus:

  • Monthly rent collection and statements
  • Handling of all tenant communication
  • Coordination of repairs and maintenance
  • Routine inspections with condition reports
  • Legal compliance and document management
  • End-of-tenancy check-out and deposit resolution
  • Access to landlord portal

Whether you want minimal involvement or a collaborative approach, our property management service puts you in control without the day-to-day burden.

Why Landlords Trust Keystep Properties

We’re proud to work with landlords who stay with us year after year. Our clients choose us because we genuinely care about doing things properly. From securing reliable tenants to protecting your long-term investment, we’re with you every step of the way.

Here’s what some of our landlords have said:

“Keystep have taken all the stress out of managing my rental property. I feel totally confident knowing my tenants are looked after and everything is compliant.”

“They’re not just efficient – they’re friendly, professional, and genuinely great to work with. A brilliant property management team.”

“I switched from a national agent to Keystep and the difference was immediate. Rent paid on time, better communication, and real attention to detail.”

Why Landlords Trust Keystep Properties for property management

HIGHEST QUALITY AS STANDARD

All of our properties are fitted and maintained to the highest standard.

TESTIMONIALS

What our customers and clients say about us

speech marks

property mangement testimonial